Operations Manager

Company: Ignite Life UK
Apply for the Operations Manager
Location: Bristol
Job Description:

About the role

As the Operations Manager, accountable to the Board of Trustees, you will be responsible for the day to day running of all activities in relation to the operation of Ignite Life. You will ensure the provision of high-quality services and compliance with contractual and organisational standards, as well as working in partnership with the Fundraising Manager to ensure income generation for the charity. This is a full-time, permanent position based at our office in Staple Hill, Bristol BS15. Whilst the post is mainly office based; there is some flexibility for hybrid working. If you’re committed to making a positive difference to the lives of people in our local community and want to bring your excellent organisational skills to a dedicated team of staff and volunteers, we’d love to hear from you.

Key Responsibilities

  • Have operational leadership of the charity, ensuring day to day systems and practices are in good order and operating efficiently and effectively.
  • Support the Board of Trustees to set annual goals for Ignite Life.
  • Being the Designated Safeguard Lead for all of Ignite Life’s services.
  • In partnership with the Fundraising Manager, ensure a consistent fundraising strategy for the charity, including developing new partnerships and funding streams.
  • Taking overall responsibility for the charity’s Health and Safety, and GDPR.
  • Have oversight of charity’s financial position, including budgeting and updating managed accounts.
  • Provide leadership for the core team of staff and volunteers (around 39 – 5 contracted counsellors and 1 clinical supervisor, 1 full-time employed staff member, 13 volunteers, 14‑20 contracted youth).
  • Undertake regular and effective reporting to the Trustees.
  • Manage annual reporting with the Charity Commission.

About You

We’re looking for someone who is extremely organised, can confidently manage a busy workload while building strong relationships with staff, volunteers and other agencies. You’ll bring proven operational experience, alongside a real desire to work in an environment that focuses on supporting and improving the lives of marginalised young people and their families. A full driving licence and access to a vehicle is essential due to the nature of the work involved.

You’ll be able to demonstrate the following:

  • An ability to build relationships with various stakeholders
  • An understanding of mentoring and counselling practice and procedures.
  • Strong safeguarding knowledge and practice.
  • Excellent and various organisational skills in multiple areas.
  • Ability to analyse data and produce clear, evidence-based reports.
  • Experience working directly with children and young people.

About Us

Ignite Life is a small, grassroots charity based in Bristol that aims to support young people and families overcome adversity by providing holistic care tailored to individual needs. Ignite Life believes that every young person, regardless of their background, deserves equal access to support services to thrive.

We work with our community, with other organisations and with schools to reach those deemed hard to reach and help close the gap disadvantaged young people face when accessing support. Ignite focuses on relieving the needs of marginalised young people through supporting with wellbeing and mental health, educational support, food poverty, family support, access to sport and other life changing opportunities. Ignite Life offers a range of services including mentoring, talking therapy, 1:1 counselling for young people and families, food support, cooking workshops and community events.

How to apply

To apply for this role please send in your cv and a cover letter to hello@ignite-life.co.uk demonstrating how you meet the criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The closing date for applications is Friday 17th April.

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Posted: March 28th, 2026