Responsibilities
- Provide strong leadership and day-to-day management of the service, ensuring high quality, person-centred support.
- Hold CQC Registered Manager status and ensure compliance with all regulatory, statutory and organisational standards.
- Lead, develop and motivate the staff team through effective supervision, recruitment and performance management.
- Drive continuous improvement in quality, practice and service outcomes.
- Manage service budgets and ensure financial processes are followed.
- Build positive relationships with families, commissioners and partner agencies.
- Ensure safeguarding, risk management and quality assurance processes are robust and effective.
- Strong knowledge of CQC regulations and quality standards; track record of supporting services to gain better CQC ratings.
- Proven ability to lead, motivate and develop teams; experience improving service quality and embedding good practice.
- Confidence managing complex situations with professionalism and integrity; energy, resilience and a hands-on leadership style.
Qualifications and experience
- Experienced Registered Manager with a strong track record in learning disability services
- Disability Confident employer awareness and commitment (if applicable to role)
- Experience working with CQC regulations and quality standards
About the role and role-specific details
Lemsford Road is a registered care home in St Albans supporting up to 11 adults with complex needs. The service operates across two buildings on the same site and has significant opportunity to develop the quality of support and outcomes. This role requires flexibility and may include some weekend working and participation in an on-call rota.
Do you want to be part of a community with shared goals and values? Do you want to contribute to United Responses mission and vision? If so, we would be keen to hear from you. In return, we will help you build a rewarding career along with the following benefits:
- Enhanced company sick and maternity/paternity pay
- Access to Blue Light Discount Card and Costco membership
- Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
- Two wellbeing days per year
- Fully paid training and access to nationally recognised qualifications/apprenticeships
- Generous annual leave allowance
- UR STARS recognition program rewards for individuals and teams
- Workplace pension scheme
- Long service awards recognizing loyalty
- Travel to work scheme (season ticket loan)
- Access to an online shopping platform with discounts from over 3,500 retailers
United Response is not just a social care provider. We are a well-respected charity dedicated to championing the rights of people with learning disabilities, people with autism and those with mental health needs. Our mission is to empower these individuals to live, work, and participate in their communities, free from discrimination. We strive to be Creative, Strong, Honest, Responsive, and United. We are committed to inclusion and equal opportunity; we are a Disability Confident Leader providing support to applicants with mental and/or physical disabilities, including guaranteeing an interview for disabled applicants who meet the minimum criteria.
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