Role Overview
To work across the Divisions and Directorates to ensure that high quality performance reporting governance structures are in place and adhered to. This role requires a flexible approach to working across a range of specialty areas to ensure that the performance reports and assurance meetings are appropriately administered providing insights from complex data analysis to inform executives of triangulated themes (positives and concerns) are highlighted. There is a need to use statistical tools and techniques so that the assurance process from Ward to Trust Board is an open and transparent culture. The role will include working with areas where there are concerns or requirements for recover plans and will be a key member of the Chief Operating Officer’s office supporting both the Chief Operating Officer and their Deputies to ensure performance accountability embraces the principle of high quality, safe services deliver high performance.
Responsible to the Deputy Chief Operating Officer to support the performance and accountability function of the Chief Operating Officer’s office on behalf of the Trust. Co-ordinate the delivery of performance and accountability structure so that executive directors can operate as inquisitive senior leaders to be assured of divisional performance to then attend Board Subcommittees and the Trust Board to provide assurance of the relevant performance indicators. To coordinate the production of reports to the Trust Board and sub committees as required by the Chief Operating Officer. To lead with the ambition of being the best ensuring patients, visitors and staff experience excellent customer service in the delivery of outstanding care eradicating delays. Chair programmes of work which will lead to improvements in service delivery ensuring that any business case requirements are met and appropriate governance is in place, ensuring that there is a return on investment and the programmes meets its objectives. Operate an effective and transparent performance management framework which enforces clear accountability for delivery in and across the Directorate, ensuring prompt recovery of under-performance and recognising success through earned autonomy. Prepare and provide regular performance and exception reports to the Divisional Operations Directors, Deputy Chief Operating Officers and the Chief Operating Officer.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right‑hand side.
About Royal Cornwall Hospitals NHS Trust
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Employment Requirements
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Additional Information
We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. This advert closes on Monday 30 Mar 2026.
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