Technical Programme Manager - Store Foundations Programmes

Overview

We support the heart of the organisation our stores, we run programmes that will make our stores better focusing on how technology can partner with and enhance the stores experience for our Customers and Colleagues. Stores Foundations runs complex programmes that will not only touch our stores but have impacts on the Retail Platform – This platform is the foundation of Tesco Technology and is a mesh of Systems and APIs, all combined to deliver everything Tesco needs from Technology.

In the Stores foundations team we could be working with any number of the devices in store, from Checkouts & self-service to bakery printers & PDAs and all the technology that sits behind the scenes our Infrastructure. We could also introduce new technologies that make our customer or colleague lives even better.

As a TPM for Stores Foundations Programmes, you will play a pivotal role working with the Product Managers , business stakeholders, Engineering teams, and other Programme family member to define and deliver the change to embed new technology into our stores making them ready for the future.

Key responsibilities

• Managing a part of the Stores Foundations Programme budget
• Stakeholder communication of progress
• Dependency management with engineering teams who currently support the Stores Foundation systems
• Supporting & managing our technology vendor partners
• Business case and funding approval for the Stores Foundation programme
• Deliver programmes with business and/or technical risks
• Optimise or use a standard programme delivery methodology for delivering programme goals (e.g. agile, waterfall, iterative)
• Bring together, coordinate and energise virtual technology teams to deliver programme goals
• Create and track a plan to deliver the programme goals, including the technical implementation plan
• Understand trade-offs and resulting impacts; make impacts visible to Product, Infrastructure or Engineering for the right decision to be made
• Manage dependences across engineering, operations and technology teams to deliver transparency and visibility for key outcomes.
• Able to understand a technical architecture to be able to foresee the impact on dependencies; delivery timelines and implementation plans.
• Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges.
• Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery
• Effectively manage incidents; ensuring stakeholders are updated with the right information to drive the correct decisions. Followed by conducting Post incident reviews; effectively communicate the output and follow up on the next steps.
• Collaborate with the Product and Engineering teams to define annual budgetary requirements
• Build positive relationships with internal & external stakeholders to deliver complex rollouts or installations; or professional services.
• Coach peers and other roles, teaching where required, on methodologies and programme management tools
• Role model Tesco Values & Purpose in your day-to-day work.

Qualifications

• Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
• Have experience of building credible relationships and influencing senior management & leadership teams
• Strong Project, Stakeholder & Programme management skills
• Strong vendor management and negotiating skills.
• Exceptional reporting skills for programs and financial forecasting
• Excellent communication & influencing skills and adoptability to changes
• Experience working with geographically diverse teams; programme, product, engineering & software development

About Tesco

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

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