European CS Operations Leader

Company: JD.COM
Apply for the European CS Operations Leader
Location: London
Job Description:

A leading e-commerce company in the UK is seeking an experienced Customer Service Manager to lead frontline and escalation support teams across Europe. You will oversee end-to-end operational management, drive performance excellence, and foster a customer-focused culture. The ideal candidate has at least 5 years of leadership experience in customer service, managing large teams, and must be fluent in English. This role offers an opportunity to significantly impact customer satisfaction and team development in a dynamic environment.#J-18808-Ljbffr…

Posted: March 28th, 2026