Data Centre / Data Storage Migration Business Analyst

Role: Data Centre / Data Storage Migration Business AnalystDuration: 7 monthsLocation: London – hybridRate: Competitive Rate (Inside IR35)

The role

• Work directly with Application Owners, Platform Teams, Business Service Owners, Planning Lead and Technical Design Authority (TDA) to ensure migration activity is fully understood, formally approved, and operationally ready prior to execution.

Responsibilities

• Extract server and application scope from migration discovery data and create a structured Application Migration Engagement Tracker to manage all business-facing activity.
• Cross-reference ServiceNow / CMDB records to validate application ownership, technical contacts and service classification.
• Issue structured migration communications to Application Owners, Platform Teams and Business Service Owners in line with the approved migration schedule, clearly articulating:
  • Scope and migration approach
  • Outage requirements
  • Risk mitigation controls
  • Rollback strategy
• Engage directly with Application Owners to capture and validate:
  • Controlled stop/start procedures (applications, middleware, databases, batch processes)
  • Integration and upstream/downstream dependencies
  • Governance approvals and CAB requirements
  • Business impact and worst-case scenario assessments
  • Ensure all operational procedures are aligned to the agreed Migration Sequence of Events (SoE) and T-minus readiness checkpoints prior to event lock-in.
• Work collaboratively with the Dell Planning Lead and Dell Technical Design Authority (TDA) to ensure application-level inputs are fully reflected in sequencing, bundling and execution planning.
• Manage objections or concerns relating to outage windows or risk exposure and expedite unresolved blockers through appropriate governance forums.
• Maintain structured communication cadence between approval and event execution, ensuring stakeholders remain informed and prepared.
• Update the Master Migration Planning tool
• Provide regular reporting to Migration and Application Services leadership
• Track and report risks
• Issue and manage Net Promoter Score (NPS) surveys post-migration events, track response rates and maintain programme KPI targets.
• Capture and document lessons learned following migration events, contributing to continuous improvement of engagement and readiness processes.

Essential Skills

• Experience supporting large-scale data centre migrations (Lift & Shift and Phased Production) within complex enterprise environments.
• Strong stakeholder engagement skills, working directly with Application Owners, Platform Teams and Business Service Owners to secure approvals and operational readiness.
• Ability to validate operational procedures, dependency sequencing and rollback plans aligned to a defined Migration Sequence of Events (SoE).
• Experience operating within structured change governance frameworks (e.g. CAB, formal approval controls) in regulated environments.
• Strong risk awareness and ability to elevate blockers impacting migration schedule or service stability.
• Proficient in migration planning and Microsoft Excel, ServiceNow/CMDB and collaboration platforms (MS Teams).
• Clear, confident communicator with the ability to influence stakeholders and manage outage sensitivity.
• Detail-oriented, organised and comfortable working to fixed migration windows and T-minus readiness gates.
• Experience working in finance or banking industry.
• Experience working on a complex storage migration programme.

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