Salesforce Administrator – Milton Keynes
About The Role
SALARY: From 35,983 pa dependent on experience
LOCATION: Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Full time, permanent
CLOSING DATE: 06/07/26We reserve the right to close the advert earlier If we receive a high volume of applications.
Were looking for a Salesforce Administrator to provide day-to-day administration across our Salesforce platforms, supporting end users, resolving queries and issues, and ensuring the system is configured and maintained to effectively meet evolving business needs.
This high-impact, analytical role will be instrumental in delivering optimised platform performance, accurate and insightful reporting, and scalable solutions that enable data-driven decision-making and improve operational efficiency across the organisation.
What youll be doing:
Act as the Salesforce System Administrator across VWFS, ensuring the platform is optimised to improve business processes and drive successful user adoption
- Provide first-line support for Salesforce users, resolving incidents and service requests via Service Manager within agreed SLAs
- Manage user access, including roles, profiles, queues, workflows and groups, ensuring permissions are accurate and aligned to best practice and user requirements
- Collaborate with business and QA teams to maintain email templates, files, quick text and macros, ensuring all content is accurate and fit for purpose
- Perform data management activities using Salesforce Data Loader, including importing, updating and cleansing data to maintain integrity and accuracy
- Support users during new feature releases, providing go-live assistance to ensure smooth adoption and minimal disruption
- Capture and document user requirements by creating detailed user stories for system enhancements and improvements
- Maintain accurate documentation, including process updates, error logs and field history tracking, to support audit and continuous improvement
What youll bring:
- Youll be a proactive and detail-oriented Salesforce Administrator with a strong focus on delivering high-quality system support and continuous improvement.
- Youll have a passion for optimising processes and enhancing user experience, ensuring Salesforce delivers real value to the business.
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