Customer Strategy & Delivery Lead

Company: British Airways PLC
Apply for the Customer Strategy & Delivery Lead
Location: Greater London
Job Description:

A leading airline is seeking a Customer Delivery Lead to enhance the customer experience. This role involves working with the Customer Strategy & Transformation team to innovate key touchpoints, manage stakeholder relationships, and ensure seamless communication. The ideal candidate will have a strong background in customer experience and the ability to develop actionable strategies. Competitive salary and exceptional staff travel benefits included.#J-18808-Ljbffr…

Posted: March 29th, 2026