Location
Royal Berkshire Rescue HQ, Reading.
Job Overview
In this rewarding role, you will provide contact, primarily by telephone, to victims and witnesses of crime; offering support and guidance as you work to increase the level of witness attendance at court. Confident working on your own initiative, you will be completing administrative tasks in order to ensure the efficient management of each case.
Requirements
Experience of working in a customer-focused role with strong interpersonal skills is essential, together with the ability to effectively negotiate and persuade with a wide range of people. You will be comfortable working both alone and within a team, without close supervision, whilst maintaining a professional manner and must be IT literate in Microsoft Office packages.
Working Pattern
The working pattern is attached.
Benefits
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.
Application Process
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 23350. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 12th April 2026.
Find out more about our roles here.
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