Location: Nationwide
Contract: Full Time, 37.5 hours per week, Permanent
Reporting To: Sales Director
Urban Planters has been bringing homes and workplaces to life with plants since 1965. We deliver our products and services through a national network of branches, offering the personalised service of a local business with the resources of a national organisation. Quality, safety, sustainability, and professionalism underpin all that we do – we are ISO 9001, 14001 and 45001 certified. Our carbon‑negative business installs planting in, on, and around client buildings. We specialise in landscaping, indoor planting schemes, and maintaining client plants and grounds.
Position
National Account Manager
Salary: Competitive Salary Offered
Key Responsibilities
New Business Development
- Develop a comprehensive understanding of the sector, categorise major opportunities, target prospects, build long‑term relationships, and win new customers to meet pre‑agreed targets in coordination with Local Sales teams.
- Present Urban Planters offerings and develop customer‑specific plans to maximise sales of new products and services.
- Sell additional work to customers, including upgrades, expanded site coverage, and solutions to specific problems arising from quotations and leads from Local Sales colleagues and technicians.
Account Management
- Manage the customer portfolio, reviewing service regularly, ensuring visits, new sales opportunities, and retention issues receive attention according to pre‑agreed standards.
- Collaborate with operational colleagues to align service delivery with customer expectations and requirements.
- Understand the cost base, act within policy guidelines in all quotations, and liaise with the Sales Director and other managers as required.
- Actively manage customer debt to stay within pre‑agreed aged debt targets.
- Maintain and increase overall profitability of proposals and works.
Other Responsibilities
- Maintain comprehensive knowledge of operational best practice and advise customers on best solutions for their sites.
- Stay informed of competitor activity, offerings, and competitive pricing.
- Undertake other tasks and activities reasonably requested by your manager.
Requirements
Knowledge and Experience
- Sales experience essential; account management and negotiation experience preferred.
- Internal and external influencing skills.
- Development and execution of new business development strategies.
- Building strategic relationships, both internally and externally.
- IT literate (Google Suite or Microsoft Suite – Google Sheets / MS Excel and Google Slides / PowerPoint in particular).
- Presentation skills.
Benefits
This opportunity is for someone looking to join a busy, fast‑paced business with a friendly and welcoming team. It is an excellent chance to join a leading company in the interior and exterior planting sector where progression and development are encouraged.
What we offer in return:
- Competitive Salary
- Job Stability & Security
- Progression Opportunities
- Employee Assistance Program
- Refer a Friend Bonus Scheme
- Company Events
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