**TO APPLY**:
Please send your CV along with a Cover Letter explaining why you’d be a great fit for this role to hello@studiochapel.com – LinkedIn applicants will not be monitored.
PROJECT & ACCOUNT MANAGER
OVERVIEW
Chapel is an independent content and creative agency, specialising in B2B(2C) communications. We create, produce and deliver standout work for some of the world’s biggest brands. We are passionate about the work we do, the people we work for, and building a thriving culture for our team.
As Chapel’s Project and Account Manager, you will be a main point of contact for one to two of our accounts, responsible for the coordination and completion of all projects on time, within budget and to scope, as well as spotting opportunities for growth. You must be able to navigate a collaborative culture, motivating your team members to uphold Chapel’s creative excellence and deliver client satisfaction.
MAIN RESPONSIBILITIES
- Manage varying projects from proposal to delivery (digital, social, web, events, production)
- Act as a main point of contact for all clients and suppliers
- Work with the Client Partner to maintain existing relationships and build new ones
- Oversee in-house and commissioned creative teams
- Assign responsibilities to get the best out of every brief
- Generate proposals, timelines, SOWs and POs
- Manage budget trackers and monitor progression
- Liaise with clients regularly to maintain an efficient workflow
- Identify and manage risks to ensure delivery is on time
- Organise and lead in/external meetings including WIPs
- Source, build and maintain third party relationships
- Support and contribute to Chapel’s creative progression
ADDITIONAL RESPONSIBILITIES
- Work closely with leadership team on pitch applications
KEY SKILLS
- Exceptional organisational and interpersonal skills
- An excellent knowledge of the creative process and design systems
- Experience with production
- Methodical and pro-active approach to management
- A sensitivity towards client/collaborator engagement
- Literate and numerate with strong administration skills
- Familiarity with financial and legal obligations
- Confidence to present ideas clearly and concisely in/externally
- Ability to multi-task within a fast-moving environment
- Show initiative and decisiveness under pressure
- Highly adaptable when faced with challenging situations
- A natural ‘can do’ attitude and dedication to ALL projects
PERSONAL ATTRIBUTES
- Warm, approachable and calm under pressure
- A people person, who thrives in a busy team environment
- Exceptional attention to detail and pride in doing things well
- A positive “can-do” energy that lifts those around them
- A mature, company first mindset
Note:
- Our Salary Band for this Midweight Project & Account Manager role is £35-45k
- We work from our Shoreditch studio every Monday, Wednesday & Friday
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