Vertu Ford Orpington
We are recruiting for an experienced Service Manager to join Vertu Ford Orpington, a high‑volume, fast‑paced and demanding service operation.
This role will suit someone who is comfortable operating in a busy environment and is motivated by challenge. The site requires a hands‑on, resilient leader who is prepared to get stuck in, drive change and rebuild consistency across the service department.
We’re offering a competitive basic salary with an OTE of £75,000 with a six month guarantee, plus a company car (electric options available) and a strong benefits package. With a full technician team already in place, the workshop has solid capacity, meaning there is genuine earning potential for a commercially focused Service Manager.
About the role
You’ll take responsibility for a 15‑ramp workshop and a very busy service department, owning performance, profitability and customer experience.
Key responsibilities include:
- Full operational leadership of a high‑volume service department
- Driving financial performance, efficiency and cost control
- Embedding structure, process and accountability across the service team
- Leading, coaching and developing your management and advisor teams
- Ensuring manufacturer standards, compliance and health & safety requirements are consistently met
- Improving customer satisfaction and retention in a demanding environment
About you
We’re looking for a strong, experienced Service or Aftersales Manager with main dealer / PLC experience who is not afraid of a challenge.
You will bring
- Proven experience managing a busy, high‑pressure service operation
- A hands‑on leadership style — you’re comfortable getting involved where needed
- The ability to stabilise teams, drive standards and improve performance
- Strong commercial awareness and people management skills
- A full UK driving licence
This is a challenging but rewarding role for someone who wants to make a real impact at a dealership full of opportunity.
We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on‑going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Apply today to be considered for this role!
If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving license check.
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