Job Description
About the company
Lechler S.p.A. is a leading Italian company with an international presence in the liquid paint sector. We specialize in advanced coating solutions for the Industrial, Refinish (automotive), Yachting, and Wood segments, combining innovation, quality, and customer‑driven service across all our markets.
Lechler Coatings Ltd is the UK subsidiary, committed to delivering high‑quality service, technical expertise, and efficient support to customers throughout the UK.
We are looking for
A proactive and detail‑oriented Customer Service Specialist to join our team and support customers throughout the entire order‑to‑delivery process.
This is a part‑time position, Monday to Friday, approximately 10:00 am – 2:00 pm.
What you’ll do
- Manage customer master data
- Handle offers, sales orders, and sample requests
- Coordinate shipments, packing lists, and transport costs
- Manage invoicing and support credit notes
- Provide after‑sales support and solve customer issues in collaboration with internal teams
- Monitor stock levels and prepare reports for the Subsidiary Services Manager
What you’ll bring
- Minimum 2 years of experience in Customer Service or Sales Support
- Strong communication and organizational skills
- Good command of SAP
- A customer‑oriented mindset and a hands‑on attitude
- Fluent English
- Educational requirement: GCSE English and Maths (minimum)
- Residence in the Middlewich area or nearby
Salary range (pro‑rated for part‑time): £15,000 – £17,000
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