**Additional Information**
**Job Number** 26038568
**Job Category** Human Resources
**Location** The St. Regis London, 37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YFVIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20London%2C%2037%20Conduit%20Street%2C%20London%2C%20United%20Kingdom%2C%20United%20Kingdom%2C%20W1S%202YF)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Training Manager**
Coming soon to the heart of Mayfair, **The St. Regis London** marks the brandu2019s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies u2018Live Exquisiteu2019u2014a celebration of Londonu2019s pioneering and glamorous lifestyle for the Luminaries of the world.
As **Training Manager** , you will play a pivotal role in shaping the culture and service excellence of The St.u202fRegis London from preu2011opening through launch and beyond. You will design and deliver inspiring, highu2011impact learning experiences that align seamlessly with St.u202fRegis brand values and business objectives, ensuring our teams are confident, capable, and consistently exceptional. This role is ideal for a certified hospitality learning professional with strategic vision, impeccable attention to detail, and a genuine passion for developing people. Training and development are central to the St.u202fRegis legacyu2014purposeful, immersive, and crafted to elevate both talent and the guest experience.
**Key Responsibilities**
Design and deliver training programs that support product knowledge, brand philosophy, customer service, and leadership development Conduct needs assessments and collaborate with department leaders to address performance gaps and development opportunities Promote training initiatives across the property and ensure consistent employee engagement Monitor training attendance, assess progress, and measure the effectiveness of learning programs Incorporate guest satisfaction insights into training strategies and departmental meetings Align training activities with the hotelu2019s mission, vision, and operational goals Manage training budgets and departmental expenses in line with financial targets Ensure adult learning principles are embedded in all training methodologies Lead by example in guest hospitality and service excellence, providing feedback and coaching to team members
**Core Competence**
**We are seeking a confident and peopleu2011centred Training Manager who brings credibility, strategic thinking, and a strong commitment to excellence, with a passion for developing talent and delivering inspiring learning experiences. You should have:**
A CIPD qualified with 2 years of experience in training/HR Strong facilitation, communication, and organizational skills A passion for luxury hospitality and employee development Ability to inspire and influence across all levels of the organization
At **The St. Regis London** , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
_Financial Rewards_
Competitive salary designed to recognise excellence Enhanced pension Life assurance Company sick pay Additional holiday allowance Access to BenefitHub’s exclusive retail, wellness and travel privileges Friends & Family preferred rates at Marriott hotels worldwide
_Career Development_
Clear pathway for internal promotions and transfers Cross-department training to refine your craft and broaden your expertise Expert-led development programmes Continuous learning through structured programmes Premium e-learning platform access Be part of an exclusive pre-opening experience shaping the future of the property
_Wellbeing Support_
Private Medical Insurance Employee Assistance Programme Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine. Food & Beverage discounts across Marriott properties Year-round wellbeing initiatives and wellness activities
_Recognition & Appreciation_
Award programmes celebrating exceptional performance The Astor Awards Distinctive Moments celebration Long service awards Key life moments celebrated u2013 birthday, anniversaries, personal milestones and achievements Vibrant social calendar with team events and engagement activities
_*Terms and Conditions Apply_
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nonu2011discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you….