Sales Representative
Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a part time basis working 28 hours per week between Monday – Sunday.
This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers.
Benefits and Package for Sales Representative:
Salary: 18,651.46 Per Annum with on target earnings. Average OTE is 30,000Hours: 28 hours per week – Shift pattern between Monday – Sunday 8am – 8pmContract: PermanentLocation: Norwich Hybrid
- Generous annual leave holiday increasing with length of service.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 3% Company matched
- Free on-site parking
Key Responsibilities of Sales Representative
- Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
- Generate and convert sales leads through proactive outreach and effective engagement
- Provide accurate product information and tailored recommendations
- Build strong customer relationships to encourage repeat business and loyalty
- Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
- Clearly explain the benefits of upgraded devices and services
- Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
- Spot up-selling and cross-selling opportunities in every interaction
- Prepare accurate quotations, process orders, and ensure timely follow-up
Key Skills and Experience of Sales Representative:
- Have an excellent telephone manner
- Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
- Are reliable, trustworthy and motivated
- 1 Year experience in customer facing role and display great customer service skills
- Comfortable using a CRM although training is provided
- Confident in both an inbound and outbound calling role
If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now!
Red Recruitment (Agency)
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