Property Assistant

Job Title: Property Assistant – Band 4 (General Industrial)Location: Depot, Darlington (DL1 4QB)Pay Rate: £13.05 per hourJob Type: Temporary (12-month contract)Start Date: 30 March 2026Working Hours: Monday to Friday, 08:00 – 16:00 (37 hours per week)

About the Role Darlington Borough Council is looking to recruit a Property Assistant to support the Public Building Repairs Service. This role involves coordinating maintenance and repair appointments, providing administrative support, and ensuring a high-quality service is delivered to both internal and external customers.

Key Responsibilities

• Assist in coordinating maintenance and repair appointments for public buildings
• Process and manage high volumes of repair requests, including raising and booking jobs
• Oversee repair requests to ensure timely completion
• Accurately record and report timesheet data for finance reconciliation
• Investigate and resolve outstanding job tickets using internal ICT systems
• Handle enquiries from suppliers and internal stakeholders, aiming to resolve at first point of contact
• Support purchasing processes and maintain accurate records
• Ensure excellent customer service is delivered, reducing repeat enquiries

Key Skills & Experience

• Previous administrative experience, ideally within property, maintenance, or local authority environments
• Strong organisational skills with the ability to manage multiple tasks
• Good attention to detail, particularly with data entry and reporting
• Experience using IT systems and Microsoft Office (especially Excel)
• Excellent communication skills, both written and verbal
• Ability to work under pressure and meet deadlines

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