Compliance Manager / Deputy MLRO room London home_work Remote, Hybrid, On-site

Company: ZEN
Apply for the Compliance Manager / Deputy MLRO room London home_work Remote, Hybrid, On-site
Location: Greater London
Job Description:

Currently we are seeking a professional to join us as Compliance Manager / Deputy MLRO in London.

Requirements:

  • Degree or equivalent level in a relevant subject.
  • Minimum 5 years of experience in the UK financial services industry – ideally within the payments sector, with a focus on AML/CTF compliance.
  • At least one previous Deputy MLRO role held.
  • Experience working in UK licensed an EMI firm preferred.
  • Additional compliance qualifications preferred (e.g. International Compliance Association or ACAMS).
  • Excellent written and verbal English communication skills with a strong attention to detail.
  • Experienced in working collaboratively across different teams and departments.
  • Good organisational skills and time management.
  • Flexible mindset and a willingness to roll up your sleeves and assist in various compliance functions across the ZEN family as needed.
  • Flexibility working across multiple projects and tasks in a fast-growth environment.
  • Be an UK Resident.

Responsibilities:

  • Act as a Compliance Manager and Deputy MLRO for ZEN UK as a FCA licensed EMI reporting to ZEN UK’s Head of Risk, Compliance and MLRO.
  • Lead on all aspects of core compliance including AML/CTF/PF as well as sanctions and anti-bribery and corruption.
  • Be well versed in UK regulations such as Consumer Duty.
  • >Maintain effective oversight over all financial crime processes, including outsourced processes.

  • Ensure all applicable policies and procedures are in place, updated in line with legislative requirements and industry guidance and approved by Senior Management / Board as necessary.
  • Assess new and existing customer relationships and update risk assessments as necessary.
  • Assist in the development and maintenance of a strong compliance culture.
  • Enhance existing financial crime processes and controls and advise on the implementation of new controls that reflect changing business and regulatory requirements.
  • Maintain a robust business-wide risk assessment methodology and perform the Business Risk assessment on an at least annual basis, including an assessment of the effectiveness of controls.
  • Conduct ad hoc internal reviews in operational areas in order to identify operational weaknesses and inadequate controls, which might give rise to financial loss or other operational risks.
  • Propose/implement solutions to problems identified by management.
  • Ensure prompt investigation of internal suspicious activity reports (SARs) and ensure the timely submission of external SARs.
  • Help to maintain relationships with the Financial Conduct Authority (FCA) and other regulatory bodies as appropriate and promptly respond to any requests for information.
  • Maintain relationships with law enforcement agencies and respond to requests for information in a timely manner.
  • Help to submit regulatory reports to the FCA.
  • Perform horizon scanning for new and upcoming changes to regulatory requirements impacting ZEN UK’s financial crime processes and report to internal governance forums.
  • Help to ensure that ZEN UK meets all new regulatory requirements – including translating new regulations into understandable business requirements, working with other teams within the ZEN family to ensure delivery of any new requirements to ensure compliance.
  • Help to report regularly to the senior management team and the Board on emerging compliance and AML issues, including an annual MLRO report.

What we offer:

  • Real influence on shaping the ZEN.COM.
  • Work in an environment where innovation and effectiveness truly matter.
  • Competitive salary and flexible working conditions. #LI-Remote #LI-Hybrid
  • Private medical healthcare.
  • Internal and external training opportunities.

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Posted: March 30th, 2026