Overview
Head of Service – Safeguarding & Family Support – Southend-on-Sea. £600 per day (LTD). Minimum 3 days on-site per week.
An exciting opportunity has arisen for an experienced Head of Service to join Southend-on-Sea, leading the Safeguarding & Family Support Service at a pivotal time of transformation. This is a key leadership role where you will drive forward service improvement, shape practice, and deliver high-quality outcomes for children, young people, and families.
About the Role
You will:
- Lead and modernise Children’s Social Care services, ensuring effective and high-quality delivery
- Oversee and performance manage 3 Service Managers across:
- CSPOC (formerly MASH+)
- Assessment & Intervention
- Family Support & Protection (Child Protection)
- Children with Disabilities (CWD)
- Provide strong strategic and operational leadership across safeguarding services
- Create a supportive, innovative, and transparent culture that promotes excellent practice
- Ensure effective use of resources while maintaining high standards of service delivery
Responsibilities
- Drive performance, quality assurance, and continuous improvement across multiple service areas
- Lead, develop and support senior managers to achieve outstanding outcomes
- Contribute to and implement the Children’s Social Care annual service plan
- Align service delivery with local priorities and national policy/legislation
- Work collaboratively across the wider council and partner agencies
Transformation Opportunity
Southend-on-Sea is launching a brand-new Families First service, going live in May. As Head of Service, you will play a lead role in shaping and delivering this innovative model, ensuring early intervention, improved outcomes, and sustainable change for families.
About You
- Proven experience at Head of Service level within Children’s Social Care
- Strong background in safeguarding, child protection, and frontline services
- Experience managing multiple teams/services through senior managers
- Track record of driving service improvement and transformation
- Confident in leading through change in a complex, fast-paced environment
This is a fantastic opportunity to take on a high-impact leadership role and be at the forefront of meaningful service transformation.
Apply now or get in touch to discuss further.
Please email your CV to Delanie.Heyes@servicecare.org.uk or call 01772 208964
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