Technical Support Team Leader: Lead, SLAs, Hands-On IT

A reputable technology firm is looking for an experienced Technical Support / Helpdesk Team Leader in West Yorkshire. You will manage a team of Support Analysts, ensuring high levels of customer service and meeting KPIs. The ideal candidate will have experience in a similar role with strong leadership and communication skills, alongside a broad understanding of IT. This role presents opportunities for skill enhancement and hands-on support when required. #J-18808-Ljbffr