Overview
As a Senior Systems and Information Officer, you will play a crucial role in strengthening the quality, reliability and strategic value of staff data across the University of Leicester. Working within Human Resources, you will take the lead in monitoring, analysing and improving data processes to ensure our information is accurate, robust and ready for statutory, sector and internal reporting. You will draw on your expertise to generate meaningful insights, produce management information to meet varied customer needs, and maintain comprehensive reporting tools and dashboards that support effective decision-making across the institution.
Responsibilities
- Act as an expert SAP HR ‘super user’, supporting colleagues with complex enquiries and facilitating improvements in systems, workflows and data entry practice.
- Develop and deliver training, update HR intranet content, contribute to responses for Freedom of Information and Data Subject requests, and work closely with Payroll, Digital Services and Information Assurance.
- The role offers autonomy, scope for technical innovation and the opportunity to positively influence business processes in this area.
- For informal enquiries, please contact Ellie Adams by emailing .
Qualifications
- Significant experience in data management, business intelligence, HR or similar operational environments, with a proven ability to work confidently with large and complex datasets.
- Strong analytical skills and advanced use of digital tools, particularly large spreadsheets and Office 365, enabling interpretation of information and production of high-quality insights.
- Understanding of accuracy, governance and compliance, and ability to apply these principles in day-to-day work.
- Highly organised, able to manage competing priorities and deliver to tight deadlines.
- Strong communication skills to collaborate with a wide range of stakeholders, provide clear guidance, resolve issues independently and support colleagues to improve their own data practices.
- Proactive, solutions-focused approach to identify opportunities for process enhancements and contribute to an efficient, customer-centred HR service.
- Experience with SAP HR or sector-specific reporting would be beneficial, though not essential.
Interview and Context
We anticipate that interviews will take place on the afternoon of Monday 27 or Wednesday 29 April 2026.
About the University
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. We embed the principles of equity, diversity and inclusion into everything we do, including our core missions of teaching and research, and our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
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