Cleaning Manager

Overview

I’m currently working with a leading healthcare provider to recruit a Domestic Services Manager to oversee cleaning operations within a busy hospital environment. This is a key role focused on delivering high standards of cleanliness, ensuring full compliance with NHS Cleaning Standards and Infection Prevention and Control (IPC), while leading large frontline teams in a fast-paced clinical setting.

The Role

You’ll take full ownership of domestic service delivery across the hospital, ensuring environments are safe, compliant, and consistently maintained to the highest standards.

Responsibilities

• Lead domestic services in line with NHS standards and IPC protocols
• Ensure environments are always audit-ready and support inspections
• Manage and develop supervisors and ward-based teams
• Drive a strong health and safety culture, managing incidents and improvements
• Build strong relationships with matrons, ward managers, and FM team
• Oversee rotas, staffing levels, training compliance, and budgets
• Use audits and feedback to drive continuous improvement

About You

• Proven experience in hospital domestic services, housekeeping, or Soft FM
• Strong knowledge of NHS Cleaning Standards and IPC
• Experienced in managing large, diverse teams
• Organised, resilient, and comfortable in a fast-paced environment
• Passionate About Patient Experience And Service Quality
• Track record of delivering against KPIs and compliance targets

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