Customer Care Administrator

Overview

The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.

Responsibilities

• Triaging incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
• Assisting in secretarial duties, including data entry into COINS and the use of Excel spreadsheets
• Assisting in the provision of refreshments where required
• Booking of appointments with diary and calendar management
• Issuing correspondence and updates to sub-contractors
• Monitoring and responding to general emails and letters
• Attending various meetings and accurate minute taking, documenting key tasks which are important for future action and success
• Various other administrative duties
• Good written and verbal communication skills
• Previous experience within an office environment
• Computer literate with experience of a number of different packages including Microsoft Word, Excel, PowerPoint and Outlook
• Ability to be well organised, self-motivated with high attention to detail

Why Persimmon Homes?

We’re one of the UK’s largest and most established housebuilders – FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don’t just build homes – we build careers. When you join us as Customer Care Administrator, you’ll benefit from:

• Competitive salary
• Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension
• Bonus
• Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
• Committed to diversity, inclusion, and empowering your development

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