Overview
About Gigs At Gigs, we’re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
The Role
As a Senior Product Designer at Gigs, you’ll shape the future of how people experience telecom — crafting intuitive, beautiful experiences across our web and mobile products. You’ll elevate both Gigs’ and our customers’ brands through a cohesive design system and strong visual identity.
This role blends creative excellence with hands-on execution: you’ll partner closely with product and engineering to turn complex telecom workflows into simple, elegant, and lightning-fast user experiences. Design leads from the start, partnering with product and engineering to shape what we build. We move with clarity, taste, and momentum, guided by direct, specific, and kind feedback.
What You Will Do
- Own end‑to‑end design for key product areas across Web and mobile, from discovery to polished delivery
- Extend and evolve our design system to balance consistency and creativity across products and surfaces
- Translate complex telecom concepts into intuitive, high‑leverage workflows and crisp UI
- Collaborate daily with product, engineering and key customer stakeholders to scope, prototype, validate, and ship
- Run thoughtful discovery: synthesize research, data, and feedback into clear insights and decisions
- Craft production‑ready specs with a smooth design‑to‑dev handover, including interaction states and edge cases
- Contribute to our public face with occasional website and brand-related work
- Raise the bar: champion quality, accessibility, and performance without losing sight of speed
- Prototype with the right tool for the job to de‑risk ideas and communicate interactions
- Mentor peers, share feedback generously, and help strengthen our product design culture
What We Are Looking For
- 5+ years of experience designing and shipping outstanding consumer-grade products with exceptional UX and visual craft
- Strong product sense: comfortable making trade‑offs that deliver user and business impact
- Excellent collaboration and communication skills across founders, PMs, and engineers
- Fluency in modern design and prototyping tools (Figma) & familiarity with implementation constraints
- Comfort operating in ambiguity and iterating quickly in a startup environment
Before You Apply
The truth is, what we’re building isn’t easy. We expect a lot, and operate with urgency and ownership. This won’t be the right place for everyone, and that’s okay.
This role probably isn’t a fit if:
- You need a lot of structure, or layers of process to do your best work
- You prefer to specialize narrowly and wait for direction rather than taking initiative
- You’re uncomfortable making decisions with imperfect information or wearing multiple hats
- You’re looking for a “big company” setup — we’re still building many things for the first time
But if you’re excited by the idea of building from zero, working with passion, and leaving your mark on something that matters — we’d love to meet you.
Work at Gigs
We value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan.
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
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