Overview
Manchester City Council is seeking an experienced, confident and highly organised Executive Members Office Manager to lead and develop the team providing dedicated support to the Council’s Executive Members. This is a high profile and rewarding role at the heart of the organisation, working closely with elected members, senior officers and a wide range of internal and external stakeholders to ensure the Executive Members receive an outstanding, professional and responsive support service. As Office Manager, you will be responsible for the overall leadership, management and continuous improvement of this service. You will ensure that effective systems, processes and resources are in place to deliver a high quality service that meets the needs of Our Executive Members, while also supporting and developing a skilled and motivated team. This role combines people management, operational leadership, political awareness and service improvement, and requires a calm, confident approach in a fast paced and sensitive environment.
Responsibilities
- Lead and manage the Executive Members Office, ensuring an effective service is provided to Our Executive Members
- Build strong, professional working relationships with Executive Members, senior officers, MPs, external organisations and key stakeholders
- Lead on service planning, service review and the use of digital tools to modernise and improve service delivery
- Handle sensitive information appropriately in a political environment
- Support, motivate and develop staff, creating a positive and inclusive team culture
About You
You will be an experienced manager with a strong background in senior administrative or executive support, ideally within a political or complex organisational environment.
You Will Bring
- Excellent communication and interpersonal skills, with the confidence to work closely with elected members and senior leaders
- Strong organisational skills and the ability to manage competing priorities and tight deadlines
- Proven people management experience, including supporting staff through change
- High levels of political awareness, discretion and judgement
- Experience of using digital tools and new ways of working to improve services
- The ability to remain calm, professional and solution focused in a demanding environment
Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the “Accessibility tools” button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
Requirements
We guarantee assessments for applicants who meet the recruiting panel’s minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces members or veterans
- Current or former care leavers
- Have a disability or long-term condition
When You Join Us
We’re a Disability Confident Employer, Offering workplace adjustments, networks and a commitment to accessibility and fairness in the workplace.
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
What We Will Need From You If You’re Successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other Relevant Information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached.
Use of Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
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