First-Line IT Service Desk Specialist – Client Support

A multinational software provider is seeking a First Line Client Service Desk Specialist in Birmingham. This role involves managing incidents and service requests, ensuring top-quality communication with clients, and fulfilling service requests. Candidates should have a degree in IT and at least one year of relevant experience in a fast-paced support environment, along with proficiency in Microsoft products and Service Desk tools like Jira and Service Now. Permanent employment is offered in an international work environment. #J-18808-Ljbffr