About Us
Based in Cambridge,SPT Labtech makes products that transform the way scientists work. For decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalised experiences designed for real-world challenges in the lab.Want to be part of a team that’s truly making a difference?
Your key responsibilities will include
- Performing field service work such as on-site installation, preventative maintenance and repair work;
- Ensuring a high degree of customer satisfaction through timely, concise, clear communication and excellent service delivery;
- Being available to travel at short notice in order to support other Field Service Engineers when needed;
- Timely completion of all required documentation;
- Communicating any product quality issues to the appropriate persons;
- Working closely with the Sales team and the Field Applications Specialists
- Carrying out core responsibilities effectively while meeting KPIs that measure performance and impact.
Skills & Attributes
- Exceptional time management and planning skills, and ability to work cooperatively to prioritise workload;
- Previous experience with electro-mechanical and automated systems essential, ideally within the pharmaceutical/healthcare sectors would be desirable;
- Previous experience working with liquid handling would be desirable.
- Ability to travel on short notice, in the UK and Europe which at times could involve at least 60% overnight travel;
The essentials
- Excellent communication skills and a proactive and flexible approach to workload;
- Education equivalent of at least one of the following: Engineering Apprenticeship and HNC, or HND in Electrical or Mechanical Engineering;
- Self-motivated, team player;
- Valid Passport and driving license
Our commitment to you
You’ll be working with talented professionals in a motivated and driven team.
We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance and a generous pension plan.
We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees’ diverse needs as we strive for excellence together.
If the above resonates with you, apply with an up-to-date CV and be a part of our journey to reshape the future of science.
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