Senior Service Desk Engineer: Lead & Mentor

A leading service provider in Coventry is looking for a Senior Service Desk Engineer to manage technical challenges and VIP tickets, ensuring adherence to high standards. The role involves mentoring team members, handling complex tickets, and maintaining service desk operations. Successful candidates will have robust experience in Managed Services, proficiency in Microsoft technologies, and relevant certifications. This position offers an opportunity to significantly impact client satisfaction while working in a dynamic environment.#J-18808-Ljbffr…