We have some exciting, new opportunities to join the Compliance & Enforcement ID Verification Team, focussing on driving up compliance with the new legal requirements and designing and implementing robust and proportionate enforcement action against non-compliance with the Companies Act.
In your role as Deputy Manager, you’ll be responsible for overseeing compliance with ID legal requirements, ensuring that all companies that must comply, do so. The work will involve translating legal requirements into strategic approaches and practical operational delivery, and monitoring compliance over time.
In this role you will develop a deeper understanding of service users and design initiatives and campaigns to continuously improve compliance. As we grow, you will refine and iterate processes, policies and procedures to encourage users to self‑serve and get it right first. And you will design strategic and targeted activities and analyse more complex cases of suspected ID error and fraud to deter and disrupt crime. Ultimately ensuring we strike the right balance between economic growth and robust and proportionate regulation.
As a member of the Compliance and Enforcement ID Verification team, this role is key in designing and delivering our approaches to compliance and enforcement and ensuring we develop a Compliance and Enforcement Service that is fit for our new role in government.
If you are interested in joining us, please apply!
The key responsibilities will include:
- Understand the key deliverables of the services and help ensure the effective and efficient delivery of them.
- Identify and manage any delivery issues and escalate where appropriate, and support service managers in managing and delivering to the Service Owner’s requirements.
- Oversee and manage non‑compliance cases, working closely with operations, legal and policy colleagues, as well as external partners.
- Provide accurate and timely advice and support to colleagues across teams on case queries and referrals, taking the initiative on novel or unplanned work, and ensuring joined up and system wide solutions to new or challenging areas.
- Support the service managers on a range of projects. This will also mean acting as a deputy Senior Responsible Owner (SRO) of projects.
- Actively contribute and support the delivery of projects, including the preparation and delivery of documentation, meetings and workshops, both internal and external.
- Support effective stakeholder engagement with internal and external users, maintaining good relationships with key stakeholders to continually improve the efficacy of the services and deliver the policy outcomes.
- Prepare draft responses to correspondence and lines to take, ensuring that responses are timely, clear and accurate, and in line with our framework and approach and core messages.
- Use customer insight and user research to inform and drive service enhancements.
- Collate and analyse data and trends, identifying root causes and issues, making practical and sound recommendations for problem solving and service improvement.
- Contribute to the development and delivery of strategies and approaches post transition and for future phases, working in collaboration.
- Act as a point of contact for the IDV Compliance & Enforcement Service team, providing quality and timely services across the business to operational processes, project actions, and wider queries and questions.
Person specification
We are looking for a candidate who has:
- Experience in a compliance and enforcement environment, particularly within a regulatory or public service context, alongside experience in policy, strategy, or counter fraud.
- A clear understanding of how to translate policy, legislation, and user needs into practical and effective service delivery.
- Strong interpersonal and communication skills, with the ability to build effective working relationships and engage confidently with colleagues and stakeholders at all levels to achieve service outcomes.
- Sound judgement and decision‑making skills, with the ability to gather, analyse, and interpret information to make well‑documented and evidence‑based decisions.
- Demonstrable skills and experience in writing clear, concise and accurate papers including strategies, policies and guidance.
- A proactive and analytical mindset, with a strong commitment to compliance and enforcement principles, focused on continuous improvement and delivering value for money.
- Experience of leading and managing others to meet current and future skills requirements.
To be eligible for this role you also need to meet our Nationality requirements which are outlined below, and successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) you will need to have been a UK resident for a minimum of 3 years out of the last 5 years.
Companies House also cannot offer Visa sponsorship to candidates through this campaign.
Next Steps
Join us at Companies House and experience the difference of working within a culture that values you, not only as an employee, but as an integral part of our Companies House team.
We offer an excellent benefits package that includes:
- Flexible working arrangements that empower you to strike a perfect balance between your professional and personal life.
- 30 Days Annual Leave and 8 Bank Holidays and 1 Privilege Day.
- Enrolment into the Civil Service Pension Scheme with a contribution rate of averaging 28.97%.
Apply Now to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it’s like to work in Companies House.
If you have any questions about the role or process, please reach out to recruitmentch@companieshouse.gov.uk.
This role closes on 15 March 2026 at 23:55.
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