Senior Service Advisor – Milton Keynes –Basic Salary – £32,000 –OTE – £42,000 –Great Benefits Package –
Our client, a busy Franchised Van Centre in Milton Keynes has the requirement for a n experienced Senior Service Advisor to join their successful Aftersales team.
Senior Service Advisor Responsibilities
As a Senior Service Advisor your responsibilities will include:
Support the Aftersales Manager with the smooth running of the Service DepartmentMeet and Greet Customers.Explain to customers the work due to be carried out on their vehicle.Accurate completion of courtesy car insurance paperwork.Calling customers with progress updates and advise of any work needed.Liaising with the Workshop, Parts Department, Valeting Team and Drivers.Invoicing work carried out.Invoice explanation and taking payment.Quoting, introducing and selling of Service Plans.Ensuring all Warranty paperwork is correctly completed.Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements:
3 years Motor Trade Service Advisor experienceFull UK Driving Licence
Desirable Requirements:
Senior Service Advisor ExperienceFranchised Dealership ExperienceKerridge or Pinnacle Experience
Remuneration & Benefits
Basic Salary of £32,000On Target Earnings of £42,000Great Benefits Package
Working Hours
Monday to Friday 8am – 6pmSaturday Mornings on a Rota
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