Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family’s children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.
Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
As a Senior Digital Business Analyst, you will work within a collaborative, agile, and cross-functional environment to deliver solutions across a range of platforms. You will be responsible for supporting the delivery on a range of digital projects and improvements across Northumbria Trust.
You will lead the analysis on how technology can be used to develop new systems and transform existing services to support business needs. You will analyse and evaluate business processes; analyse stakeholder objectives, investigate business requirements and identify potential benefits and options available for consideration.
Main duties of the job
- Analyse and evaluate business processes; identifying alternative solutions including assessment of process feasibility and articulation of process requirements.
- Analyse stakeholder objectives, investigate business requirements and identify potential benefits and options available for consideration.
- Handle complex analysis activities in often contentious situations to ensure common understanding of difficult and sometimes unpalatable ideas.
- Model current and desired scenarios as directed using appropriate modelling techniques, gaining agreement from subject matter experts and ensure stakeholder issues with resultant models are resolved.
- Work across a number of Analysis disciplines where incoming data is complex/heterogeneous and which requires prompt, efficient and consistent consideration and response.
- Review multiple process streams of often conflicting data, identifying the anomalies to extract the value. The data may come from suppliers or internally and therefore the ability to understand the relevance and criticality of the data is essential.
- Produce accurate and timely reporting on the performance of areas under analysis for suppliers or end users.
- Rapidly identify risks or issues relating to or uncovered by analysis activities. Ensure these are accurately and formally raised with line/project/service management.
Detailed job description and main responsibilities
The post holder is responsible for supporting the delivery on a range of digital projects and improvements across Northumbria Trust. The successful candidate will lead the analysis on how technology can be used to develop new systems and transform existing services to offer digital services which enhance patient experience and promote improved outcomes.
The post holder must be able to analyse and evaluate business processes; analyse stakeholder objectives, investigate business requirements and identify potential benefits and options available for consideration.
The role will involve reviewing pathways and processes across a wide range of care settings, working with clinical staff and patients. This role will also involve the creation of business cases, requirements development, as is and to be process mapping, benefits identification and realisation.
The post holder will work collaboratively as part of an Agile multidisciplinary project team working closely with stakeholders throughout the delivery process.
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Qualifications
Essential criteria
- In depth specialist knowledge of a range of work procedures, majority non-routine, acquired through degree or equivalent plus additional specialist knowledge acquired through training and relevant experience to masters degree level or equivalent. In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
Desirable criteria
- Agile certifications
Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children’s homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust’s interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Certificate of Sponsorship
Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview – GOV.UK (www.gov.uk)
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
Employer certification / accreditation badges
Documents to download
- ADM8157-JD&PS-Senior Digital Business Analyst ( PDF , 216.7 KB )
- Northumbria Privacy Policy ( PDF , 520.6 KB )
- Northumbria Candidate Pack ( PDF , 624.3 KB )
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