Housing Manager

Housing Manager £43,559.84 per annum Cambridge (CB24 9ZR) Permanent Full-Time 35 hours per week Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. About us: Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them. About the role: You will: · Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience · Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. · Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. · Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions. · Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. What is our client looking for? · A minimum of two years’ experience delivering and managing a housing service within a social housing environment. · A C hartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development. · You have strong, up-to-date knowledge of social housing legislation , welfare benefits, housing policy and the wider social issues affecting our customers. · Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others · Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction · Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. · A full UK driving licence, use of a car for work purposes and business insurance. Benefits of working for our client : – Employee discount scheme (retail, leisure, gym membership and fitness equipment) – Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) – Employee Assistance Programme – Cycle to work scheme (salary sacrifice) – One day off a year to volunteer for a charity of your choice – 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service – Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) – Company sick pay – 58p per mile business mileage allowance – Refer a friend scheme (£250) – Contributory pension scheme, which both you and our clients contribute to – Enhanced maternity and paternity leave – Flexible Working Policy – Full induction – Comprehensive free training and development opportunities with paid time off – Free DBS (for relevant posts) – Free onsite/nearby parking – Hybrid Working Policy – Flexitime Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026 INTERVIEWS: Thursday 30 April 2026 If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager41bf1e1f-b16b-4260-a40a-17c77a06fd15…