Customer Service Representative

Role: Customer Service Representative

Duration: 06 months; with the potential to convert to permanent employee after successful performance review.

Location: Newcastle upon Tyne, NE27 0BY

Timings: Covering between 8am – 8pm Monday to Friday, 9am – 6pm Saturday & Sunday on site

Job description:

• Customer Service Agent based at a physical contact centre in Newcastle.
• The successful candidate will assist clients with inquiries specifically related to their loan accounts during a standard 37.5-hour work week.
• Employees must be available to work rotating shifts that include both weekdays and weekends, though the facility remains closed on bank holidays.
• Applicants are expected to possess prior call centre experience, while knowledge of financial services or record management is considered a plus.

If you’re excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want to hear from you!

Please apply with a copy of your CV or send it to Prasanna . merugu @ randstaddigital . com and let’s start the conversation!

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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