Company: Get Staffed Online Recruitment Limited
Location: Blackburn
Job Description:Lead, motivate and coach a team of circa 20 Outbound Contact Centre Advisors. Be a visible, hands-on leader who sets standards and drives results. Use strong coaching to improve performance, capability and engagement. Manage KPIs while maintaining a positive, high-energy team culture. Identify and develop talent, supporting internal progression. Proven experience managing a team in a contact centre environment. Strong coaching and people-development skills. High energy, resilient and confident leading in a fast-paced setting. Comfortable leading from the front and holding teams to account. Contact centre of around 100 people with a fantastic energy and culture. A business that genuinely invests in its people. Clear progression opportunities for ambitious leaders.
Contact Centre Team Manager
Blackburn
£30,000 – £45,000 per annum plus £10,000 bonus
Our client is looking for a high-impact Contact Centre Team Manager to lead an outbound calling team of around 20 Advisors within a fast-paced, high-energy contact centre in the North West. This role is for a true people leader, someone who leads from the front, coaches relentlessly, and acts as the heartbeat of the floor, driving performance while developing and inspiring their team.
The Role:
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Posted: April 1st, 2026