Business Support Apprentice – Documentation
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- Printing of export documentation
- Certifying and authenticating export documentation when fully trained and accreditation reached
- Printing of export declarations and onboarding of new customers
- Live inputting of export declarations when fully trained and accreditation reached
- Update all formal undertakings ensuring the systems are up to date
- Daily and monthly invoicing of clients for the above services and credit chasing
- Being fully compliant with the eCert system, populating, cleansing and managing the dashboard
- Ensure the post is despatched on a daily basis
- Attending client meetings and Chamber events as and when required
- Maintain appropriate files, reports, documentation, and data.
- Contacting clients with details of our services and promoting the International Business Team
- Assist with marketing and communications.
- Engage in CPD activity to support your learning
- Constantly monitor emails within eCert, ATA, International and your own inbox for follow-up action
- Ensure the website is up to date with all current information.
- Shredding of all confidential information on a daily basis
- Updating client records in Rubi on a daily basis, telephone calls, emails, support/assistance given, visits etc. Updating the wipe boards with regular information and additions
- Be flexible in accordance with the requirements of the business and carry out any other duties as required.
- There will be some work required outside normal working hours in order to meet the needs of the business. A reasonable amount of overtime and travel is therefore expected.
Business Support Apprentice Training & Marketing
- Data entry of all information and actions for training sessions and events
- Communicate and liaise with attendees on training and events.
- Organise and provide support for local seminars and training sessions.
- Updating client records in Rubi on a daily basis, telephone calls, emails, support/assistance given, visits etc.
- Produce invoices for the department and credit chase as and when required.
- Producing and marketing our information bulletin to be distributed to clients.
- Marketing of the department’s services on a weekly basis, using fliers, canva, mailchimp, emails and social media etc.
- Contacting clients with details of our services and promoting the International Business Team.
- Attending client meetings and Chamber events as and when required.
- Maintain appropriate files, reports, documentation, and data.
- Assist with marketing and communications.
- Ensure follow-up action as and when necessary.
- Ensure the website is up to date with all current information.
- Shredding of all confidential information on a daily basis.
- Be flexible in accordance with the requirements of the business and carry out any other duties as required.
- There will be some work required outside normal working hours in order to meet the needs of the business. A reasonable amount of overtime and travel is therefore expected.
- Relevant training will be provided.
Employer Description
East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce. We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision-making bodies, whose programmes and investments, both public and private, determine the environment in which business operates. xwzovoh We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.
Skills Required
- Attention to detail is absolutely essential
- l able to manager own workload and be good at prioritising
- Open to constant learning and development
- General office duties
Qualifications Required
GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)
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