Description :What you’ll be doingMaintain a comprehensive and topical understanding of the prevailing PIPAG and Clinical Guidance Notes emanating from the Clinical Governance Team, pro-actively seeking clarity if required.Quality check a specified volume of reports per day against the criteria determined and communicated by the in-house Clinical Governance Team based on their interpretation of the most topical PIPAG. Job Specification H002-230924 Classified as Confidential •Provide, if necessary, constructive and impartial advice in the form of audit feedback to FS to enable them to amend and subsequently re-submit fit-for-purpose reports.As part of the audit feedback process to recognise strengths in the written reports making specific reference in the feedback.Provide constructive, impartial and supportive advice to FSs who contact the telephone support lines ensuring that the content of the conversation is, on every occasion accurately recorded in the appropriate section of CRM so FSQ colleagues can reference the interaction as part of any subsequent auditing which may be undertaken on the case discussed.As part of their Quality, Learning and Support process to alert the FSQTM where an emotional or clinical support requirement has been identified for a FS.Ensure continuous full compliance with Capita Group and Local Online Mandatory Training (OMT) and Continuous Professional Development (CPD) modules. – abiding to Capita’s policies and procedures.Maintain professional registration and Authority Approval and to act in accordance with the relevant UK Professional Code of Conduct, being accountable for your own practice and professional actions at all times.Contribute to clinical and service transformation including piloting new initiatives.Undertake any other duties, as required by the Business commensurate with the role.Be clinically calibrated to the standards set by the CMO and Clinical Governance Mgt. TeamWhat we’re looking for(Essential)Experienced UK registered Health Professional with a minimum of 12 months’ post registration experience and current and unrestricted professional registration with any of the following bodies: GMC, NMC, HCPC.Have current DWP PIP approval & maintain approved Functional Specialist status, as awarded by DWP/DfC, with no restrictions pending or in progress to professional registration and a minimum of 12 months’ experience as Functional Specialist.Experience of clinical effectiveness, quality assurance standards, feedback, peer review, audit methodology and, or impartial reviewIn-depth knowledge of the physiological, pathological, social and cultural issues which underpin the PIP assessment criteria and attention to detailOral and written proficiency to enable the writing of succinct audit feedback and discussion records on CRM, listening carefully to others and ensuring dialogue is two-way recognising FS will have a range of experience and tenure.Working understanding of clinical governance.About HAASThe Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita.What’s in it for you?A competitive basic salary of £42,000 plus quarterly performance bonus.25 days’ holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceA discretionary annual bonus / car allowance or company car – if applicableAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty moreVoluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformReiterate flexible or remote working options if available or highlight if business is open to discussingAccess to the Headspace app for you and up to 5 family or friends.Unlock Your Potential with CapitaAt Capita, your career can take you wherever your ambition leads. You’ll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.Join us and discover a career with purpose. #CareersWithPurpose…
