Test Manager

Job Description We are looking for someone who can lead a team of testers, collaborate effectively with clients and stakeholders, and maintain rigorous testing standards. You will take ownership of test reporting, progress tracking, and final quality decisions, ensuring that testing outcomes support continuous improvement and successful project delivery. Key Responsibilities Collaborate with clients to understand requirements and define the scope of testing. Develop comprehensive test strategies and plans, including test types, tools, and environments. Estimate the time, resources, and budget required for testing activities. Set up and maintain appropriate test environments. Assign testing tasks to team members and track progress. Oversee testers’ work, consolidate results, and ensure issues are logged and addressed. Communicate testing progress and changes to clients and stakeholders. Prepare and present final test reports and recommendations. Professional and Personal Competencies/Qualifications Proven experience in IT test management or a similar role. Strong analytical and problem-solving capabilities. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Knowledge of ITIL or similar IT service management frameworks (preferred). Experience with test management and planning tools such as (beneficial). The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….