Call Centre Operator

Company: EE
Apply for the Call Centre Operator
Location:
Job Description:

Full time:Permanent

Address: EE ContactCentre, Rhydycar Business Park, Merthyr Tydfil. CF481DH

What’s in it foryou 

 

• Competitive Salary: Starting at £26,116, rising to£26,738 after 8 months, plus an uncapped monthly commissionscheme 

• Online GP: Access to a private GP 24/7 for you andyour immediate family 

• Paid Carer’s Leave: Market-leading carers leavewith up to 2 weeks off 

• Family Leave: Equalised maternity, paternity, andadoption leave – 18 weeks’ full pay and 8 weeks’ half pay in thefirst year. 

• Huge Discounts: Save on EE & BT products,including mobile and broadband. 

• Career Development: Ongoing support to help yougrow your skills and develop 

• Volunteering Days: Paid time off to give back toyour localcommunity. 

About therole 

 

If you’re someone who puts customers at the heart ofevery decision, understanding their needs, and helping them findthe right solution, then this could be the perfect role foryou. 

 

This is a fast-paced, rewarding role where yourcommunication skills, ability to adapt, drive and determinationwill help you succeed – and where your results are recognised andrewarded. 

 

At EE, we’re harnessing the power of technology tobring people together and make life better. Join our Merthyr SalesTeam, and you’ll be right at the heart of it –  speaking withcustomers over the phone, learning what matters most to them,building relationships, and matching them with the perfect EEproducts and services. From the latest mobile tech to smart homesolutions and insurance protection, every call is an opportunity tomake a genuine difference.

You’ll use your energy and ambition from similarroles where you’ve thrived, met goals, achieved targets, influencedothers, or provided great service and you’ll already have thetransferrable skills to shine here. You’ll take responsibility fordelivering results and collaborate with your team to share ideasand celebrate success. We’ll give you all the training, tools, andsupport you need to build your confidence and achieve yourtargets. 

 

We understand that life doesn’t always follow a setschedule, so we help our people work flexibly – for example,allowing you to plan your own breaks or bank time off to make sureyou don’t miss the moments that matter most. 

 

Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn yourpotential intoperformance. 

This a regulated role and is subject to abankruptcy check in addition to our regular pre employmentchecks.

Posted: April 1st, 2026