You will responsible for a variety of duties in the coordination of care for clients including scheduling, office administration and supporting field support activities whilst providing the highest quality of service to clients. Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations. Responsible for all aspects of office administration activities whilst being reactive to the needs of the business. Warmly greet visitors to the office; answer phone calls in a polite, professional manner, passing on clear messages where appropriate. Maintain accurate client and Care Professional records on Home Instead software and People Planner. Conduct client and Care Professional introductions. Ensure compliance with Policies and Process in respect of employment and service delivery. Passionfor delivering the highest quality care to our clients and helping them to live independently and happily in their own homes. Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate. Must have full driving license and means of transport to visit. Be organised and flexible to meet the needs of the business. Experience in the care sector delivering a wide range of personal care services. Level 3 NVQ in Health and Social Care or equivalent Excellent pay rates Refer a Friend Bonusfor both you and your friend. We pay for your enhanced DBS check Training – fully paid award winning training, including Care Certification andCity & Guilds accredited Dementia training Employee assistance programme – available 24/7details/ other health plans Exclusive discounts scheme at supermarkets, utility providers and more If you are looking for an amazing opportunity to grow and develop with a fabulous team and have a genuine passion to offer our clients the best care and support in their own homes apply now!…
