You’ll be joining a forward‑thinking organisation delivering a large‑scale transformation programme. This is an environment where structure, consistency and clear governance are essential. You’ll be part of a collaborative team committed to improving ways of working through robust programme management, transparent reporting and a strong focus on coordination and delivery excellence. As a Project Support Officer (PSO), you will play a key role in maintaining effective programme operations. You will support governance, planning, documentation management, reporting and stakeholder engagement – ensuring the programme runs efficiently and according to established standards. Deploying and maintaining the PMO Handbook as the central guide for governance, roles, responsibilities and agreed ways of working. Managing the RAIDD Log, ensuring all risks, assumptions, issues, dependencies and decisions are accurately recorded, tracked and escalated. Supporting programme planning by maintaining roadmaps, delivery plans, milestones, timelines and dependencies. Organising and coordinating workshops, including logistics, attendee management, materials preparation and follow‑up actions. Maintaining the Ongoing Change Manual, ensuring processes and guidance remain current as the programme evolves. Managing programme documentation through SharePoint, ensuring strong version control, clear structure, permissions management and a single source of truth for all deliverables. Tracking team availability through the Time Off Tracker to support effective scheduling and resource planning.
Experience supporting projects, programmes or PMO functions, ideally within structured or complex environments. Confidence using collaboration tools such as SharePoint, along with an understanding of document management and version control. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk…