Permanent, Full time (40 hours per week) On call and call out rota Reports to: Property Care Repairs Manager About the Role We are looking for an experienced Voids Supervisor to lead the delivery of our void property works within the Property Care Team. You will supervise a team of void engineers, coordinate resources and work closely with lettings and housing teams to minimise void rent loss while ensuring properties meet our Empty Homes Re-Let Standard . This is an exciting opportunity for someone with strong technical knowledge, leadership skills and a passion for delivering excellent housing services. Key Responsibilities Lead and manage a team of void engineers, ensuring strong performance in productivity, quality, customer service and health & safety. Monitor day-to-day performance against KPIs and service standards. Conduct 1:1 meetings, audits and toolbox talk to support team development and continuous improvement. Work collaboratively with lettings, neighbourhood and asset teams to manage the full void process. Manage voids subcontractors, including contract meetings, performance reviews and compliance. Ensure all work complies with health and safety legislation and company policies. Participate in the out-of-hours duty manager rota to support emergency property issues. Maintain budgetary discipline by overseeing and appropriately restricting outsourced work to meet Business Plan targets About You You will be an experienced repairs or maintenance professional with strong leadership skills and a commitment to delivering high-quality housing services. Strong knowledge of property repairs, maintenance and void property management. Experience managing subcontractors and contracts. Ability to diagnose complex repairs across different housing types. The ability to analyse performance data and drive service improvements. Good IT skills, including the use of mobile devices and Microsoft Office. Have working knowledge of the social housing sector, including HHSRS framework and property-related risks. Full driving Licence. Qualifications & Experience Management or supervisory qualification, or at least two years supervisory experience . Knowledge of health & safety requirements, including risk assessments and safe working practices. Understanding of the social housing sector and property risk management is desirable. Delivering high-quality homes with strong customer satisfaction. Maintaining full compliance with health, safety, training and contract management requirements. Youll play a key role in delivering safe, quality homes for our customers while leading a dedicated team and helping improve services across the organisation. If youre a motivated leader with strong technical knowledge and a commitment to excellent housing services, wed love to hear from you….
