Director Housing Needs & Support

We’re supporting a local authority to appoint a Director – Housing Needs & Support to lead and oversee the delivery of housing needs, support services, and tenancy management across the community.

This is a high-profile, strategic role with significant responsibility and variety. You’ll shape housing and support services to meet diverse community needs, ensure high-quality outcomes for residents, and drive the local authority’s housing priorities. You’ll lead a dedicated team, work closely with internal departments and external partners, and influence policy and practice at a senior level.

Key Responsibilities:

• Provide strategic leadership for housing needs, homelessness, and support services within the local authority.
• Develop and implement innovative approaches to housing solutions, including prevention, supported housing, and tenancy sustainment.
• Oversee the operational delivery of housing services, ensuring efficiency, compliance, and high-quality resident outcomes.
• Advise elected members and senior officers on housing policy, strategy, and statutory obligations.
• Lead, motivate, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
• Manage budgets, resources, and service performance to achieve organisational objectives.
• Champion resident engagement and participation, ensuring services are inclusive, responsive, and person-centred.

Skills and Experience:

• Senior leadership experience in local authority housing
• Strong understanding of housing legislation, homelessness, and support frameworks.
• Proven ability to deliver strategic plans and drive operational excellence.
• Experience managing budgets, resources, and complex services at scale.
• Excellent leadership, team management, and professional development skills.
• Strong stakeholder management, negotiation, and partnership-building abilities.
• Ability to influence at a senior political and organisational level.
• Commitment to improving outcomes for residents and communities.

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