Senior Office & Operations Administrator (Polish & English Speaking)
Location: Office-based – near Stockley Park, Hayes (West London)
Hours: Full-time
Company: McRam Environmental
We’re looking for a reliable, highly organised Senior Office & Operations Administrator who is fluent in Polish and English to support the day-to-day running of our operations office.
This is a hands-on role at the centre of the business, covering phones, scheduling, payroll support, and general administration in a fast-paced operational environment. The right person will be calm under pressure, process-driven, and dependable.
Key Responsibilities
Managing inbound calls and office communications (English & Polish)
Scheduling jobs and coordinating drivers, trades, and daily operations
Supporting payroll processing and basic finance administration
Handling confidential admin tasks and maintaining accurate records
Acting as a senior point of contact in the office
Supporting junior staff during busy periods
Ensuring consistent office cover and smooth daily operations
Escalating issues appropriately to management
Essential Requirements
Fluent Polish and English (spoken and written)
Proven experience in office administration or operations support
Comfortable handling payroll and sensitive information
Strong organisational and communication skills
Reliable attendance and availability
Ability to work calmly in a phone-heavy, fast-moving environment
Desirable
Experience in logistics, construction, waste, maintenance, or similar sectors
Familiarity with job booking systems and operational workflows
Progression Opportunity
For the right person, there is potential for long-term progression and increased responsibility, including involvement at a senior level within the business. Progression is performance- and reliability-based and developed over time.
Why Join Us
This role suits someone who values structure, responsibility, and being trusted with core operations. You’ll work closely with management in a growing business where professionalism and consistency genuinely matter.
How to Apply
Please send your CV to contact@mcram.co.uk
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