Practice Manager

Job Title: Junior Practice Manager

Location: Ilford

Salary: £65k – £75k

Overview:

A well-established law firm is seeking a Junior Practice Manager to lead and oversee its administrative, HR, compliance, and operational functions across multiple offices. Reporting directly to the Equity Partners, the Practice Manager acts as a key link between offices, ensuring smooth coordination of firmwide policies, strategy, and operational excellence.

Key Responsibilities:

Human Resources:

• Coordinate full recruitment process from job advert to offer.
• Oversee onboarding and induction for all new hires.
• Manage performance and capability processes, advising supervisors on best practice.
• Review and update firmwide HR policies to ensure fairness and compliance with employment law.
• Ensure timely completion of annual appraisals for all staff and partners.
• Coordinate work experience programs.
• Manage internal HR issues such as flexible working requests, special leave, and absence management.
• Administer leaver processes to ensure continuity of client service.

Risk & Compliance:

• Handle client complaints and oversee responses.
• Manage the firm’s training programs, ensuring completion of compulsory training.
• Administer contract compliance requirements.

Finance & General Administration:

• Support Partners with business development and marketing strategies.
• Attend partner meetings and provide commercial insights to assist strategic planning.
• Administer salary review processes and approve monthly salary payments.
• Liaise with IT consultants and provide first-line onsite IT support.

Requirements:

• Proven experience managing HR, compliance, and administrative functions in a professional services environment.
• Strong understanding of employment law and HR best practices.
• Excellent organizational and communication skills.
• Commercially aware with the ability to provide strategic insights.
• Able to work across multiple offices and manage competing priorities.

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