Customer Relationship Management Analyst

CRM Analyst / Customer Analyst

London hybrid – ideally 1–2 days a week in the office, with flexibility for the right person

£60,000–£65,000

Quick start preferred / Permanent or temp-to-perm

Great opportunity for a CRM / Customer Analyst to join a marketing agency in a role supporting a major travel account.

You should have both strong data analysis skills and communications skills for this role.

The role will involve:

• analysing CRM and customer data to support smarter marketing decisions for a key client
• working on audience selections, campaign results and customer insight
• identifying trends in behaviour and helping shape recommendations around targeting, performance and growth
• turning data into clear, practical insight for non-technical stakeholders
• supporting reporting and wider decision-making across CRM activity

They’re looking for someone with:

• experience in CRM, customer or marketing analytics
• strong SQL skills
• confidence working with large datasets
• a commercial mindset and strong attention to detail
• the ability to communicate findings clearly and confidently
• experience with reporting or dashboard tools
• Python would be of interest, but it’s not essential

Why it’s a good one:

• marketing agency-side role with plenty of variety and stakeholder exposure
• chance to work on a well-known travel account
• quick start opportunity with flexibility on perm or temp-to-perm
• hybrid set-up with a flexible level of London office time

If you have strong CRM Data Analytics experience and are looking for a new exciting role then this could be the opportunity for you. It offers the chance to work at a great marketing agency on an exciting and growing account.

£60K to £65K

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