Contract Manager

Company Description

Birkin Group is an award-winning smart technology facilities services company delivering services to a wide range of clients in the UK across the corporate, education and visitor attraction sectors.

The company leverages a combination of brilliant basics and advanced technology to deliver intelligent and customised solutions, ensuring secure, safe, and hygienic spaces. Birkin fosters an enthusiastic, value-driven team culture while creating a positive impact on communities and the planet.

Core Responsibilities

• Operational Excellence: Own the daily delivery of onsite services, ensuring all work is completed within budget and according to the agreed scope.

• Client Relationship Management: Act as the main onsite contact, leading monthly performance reviews and managing all site reporting.

• Team Leadership: Lead, engage, and develop a high-performing team of Site Supervisors and Operatives, fostering a culture of teamwork and safety.

• Resource Management: Schedule labour and coordinate with stakeholders to ensure all sites are equipped with the necessary staff, PPE, and equipment.

• Performance & HR: Work closely with HR to manage recruitment, onboarding, and performance processes.

• Growth: Identify opportunities to improve processes and provide innovative solutions to their clients.

What We Are Looking For

• Expertise: Comfortable in the corporate workplace setting and delivering a first class operation in this sector. Deep understanding of BICSc & COSHH requirements.

• Leadership Style: A “hands-on” approach with the ability to remain positive and professional in challenging situations. creating a source of engagement and motivation for their teams.

• Skills: Excellent multi-tasking, prioritisation, and listening skills, with a methodical and solution-driven mindset.

• Integrity: A high level of discretion and honesty, acting as a true ambassador for the Birkin DNA.

The Birkin Values

We pride ourselves on our “Birkin DNA.” Our ideal candidate embodies:

• Trust and Integrity: Acting ethically and honestly with all stakeholders.

• Being Genuine: Openness to feedback and a commitment to continuous improvement.

• Caring: Sensitivity to the needs of others and a reliable, service-first attitude.

• Passion to be the Best: Managing resources effectively to surpass client expectations. 

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