Office Manager

Office (Centre) Manager

£37,000-£40,000 + annual discretionary bonus + competitive benefits / Temporary to permanent to start as soon as possible.

Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services.

The role

A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience.

Key responsibilities

• Build strong client relationships, ensuring smooth onboarding/offboarding
• Identify operational improvements including interior design to ensure high standards
• Foster a culture of positivity and professionalism while driving team growth and individual progression
• Lead team meetings, task delegation, and performance oversight
• Manage suppliers and contractors
• Conduct sales viewings and maintain centre-wide sales forecast awareness
• Manage internal/operational recruitment requirements
• Administer client billing and invoicing processes
• Organise events
• Oversee facilities and ensure health and safety compliance
• Respond to building issues and emergencies as needed

Candidate profile

• 3 -4 years’ relevant experience (office management/operations/client-facing/team management) ideally from luxury brands, high-end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible. Supervisory/team management experience essential.

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