We’re looking for an enthusiastic and driven individual to join our Sales team. As a Sales Consultant at Lampton Leisure, you will engage with potential customers, promote memberships, and hit sales targets in a fun and dynamic environment. If you have a talent for sales, we want to meet you! Opportunity for career progression Potential to complete training courses such as, NPLQ, FAW and PPOs. 22 days holiday allowance, plus bank holidays~ Free GOLD gym membership?~ Lampton Rewards – discounts and offers from top brands and services~ EE rewards – 20% off phone, sim and mobile broadband~ Enhanced Maternity and Paternity leave ?~ Pension Scheme~ Staff wellbeing services, including access to online GP, occupational health and EAP~ Eye care vouchers and support towards glasses ?~ Cycle to work scheme~ Electric Car salary sacrifice scheme
About the Job As a Sales Consultant at Lampton Leisure, you will be responsible for driving member retention, ensuring the customer is at the forefront of all we do. Make outbound telephone calls with the aim to retain customers. Handle customer calls in an efficient and effective manner, giving great customer services over telephone, email, live chat and in person. Ensure all customer sales and bookings are managed correctly, assisting customers in their choices. Manage prospects database and contribute towards lead generation in accordance with marketing planning, including outreach. Meetings with team managers to help improve customer service and retention for the site, working together to develop changes. Respond to customer queries on all platforms including social media, website and customer feedback. Diversity, equity and inclusion are at the heart of what we value as an organisation. xkybehq Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law….