Temporary Customer Care Advisor – 3 Month Contract (potential to go on longer)
Livingston – Office Based
£13.88ph – weekly paid
Are you passionate about helping people and making a difference in your community? Do you thrive in fast-paced environments and excel at handling challenging conversations with empathy and professionalism? If you’re the kind of person who lights up a room, loves a good challenge, and thrives on making others feel heard and supported-this is your moment! And if you love solving problems and turning complaints into compliments then this is the perfect opportunity for you!
We’re looking for someone with extensive customer service experience to join our clients team. This role is ideal for someone who is confident, resilient, and committed to delivering high-quality support to tenants and service users.
Act as the first point of contact for housing-related enquiries via phone, email, and in person.Support tenants with housing applications, tenancy issues, and general advice.Maintain accurate records and update housing systems.Promote a positive and supportive environment for all service users. Proven experience in a customer service role, ideally within housing, social care, or a similar sector but industry experience definitely isn’t essential!Proficiency in using IT systems and databases.Office Angels is an employment agency and business. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website…