Salary £29,740 to £36,446 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.
Area Student Living – Residential Life
Location University Park
Closing Date Monday 06 April 2026
Reference REG274025X1
Job Overview
The Residential Experience team, within the Student Living team, are looking to recruit a motivated and enthusiastic Residential Experience Officer. The successful candidate will be required to carry out the Residential Experience programme as part of the wider ResX team. This is a wide-ranging role and the successful candidate will need to be flexible and confident and able to work as part of a team but also use their own initiative within the remit of the role.
Responsibilities
You will have experience of using Office 365, and of using creative processes to organise and deliver your work. You will have great communication skills both in person and in writing, and will work with internal and external stakeholders, providing day‑to‑day support with the events and activities on campus. Knowledge and experience of customer service, event planning, learning environments and student experience is desirable.
You will enjoy working in a fast‑paced environment where you can demonstrate your ability to meet deadlines and provide an excellent service while enabling you to work directly with the residential community. You will be involved in a variety of tasks including event planning and delivery, supervision of student staff, and teamwork. A high level of attention to detail is required to ensure that events and activities are carried out in halls with a sense of professionalism and community connection.
You will be a dynamic individual that is at ease presenting in front of a hall of students and in individual one‑on‑one conversations. A passion for excellence in customer service delivery is essential. This is a dynamic role where no two days are the same and a clear head for critical thinking along with a welcoming approach are essential. You will be a team player as the role requires you to work collaboratively with a range of internal and external stakeholders. You will be effective at problem solving, have excellent written and verbal communication skills and be positive, approachable and proactive.
Hours & Shift Pattern
Hours are full‑time (36.25 hours per week) and will be carried out in a varying shift pattern that is dictated by the programme. The shifts are either 9.00 am to 5.00 pm, 12.00 pm to 8.00 pm or 2.00 pm to 10.00 pm and typically each shift occurs at least once per week within a 5‑day over 7‑working pattern. This role includes weekend working. Due to the frequency that the role holder will be required to drive between sites using a university fleet vehicle a full, current driving licence would be desirable.
Further Information
Further information on the experience and qualifications required for this post can be found on the attached Role Profile.
Benefits
The University of Nottingham is committed to providing competitive employment packages whilst supporting the well‑being of our staff to help them reach their full potential. We strive to provide a range of benefits and rewards, including leading fitness and health facilities, staff discounts and travel schemes. We also offer an excellent holiday allowance of 27 days per year, plus additional university closure days and bank holidays.
Equality, Diversity & Inclusion
Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.
We are proud to be a Disability Confident Employer (Level 2). Increasing the diversity of our community is extremely important to us and we are committed to the aims of the Disability Confident Scheme.
We are the first university to have achieved the Athena Swan Gold Award.
Recruitment Process
To help you succeed, we published Candidate Guidance to provide support on the application and interview process.
Discover our benefits, visit Your Benefits website. We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details. Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration.
Contact
Informal enquiries may be addressed to Megan Janasiewicz, email Megan.Janasiewicz@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.
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