About NHS Greater Glasgow and Clyde (NHSGGC)
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
The post holder will be responsible for the delivery of high quality customer oriented cleaning within domestic services, including patients’ personal clothing, food and beverage service, messenger service and in‑patient and community sites. The main purpose of this post is to provide professional management on a day‑to‑day operational basis with responsibility for the provision of a range of facilities services within domestic services at Gartnavel Campus and community areas.
Duration, Location, and Working Pattern
- Location based in Gartnavel General Hospital
- Permanent contract
- Full‑time position (36 hours per week)
- Shift pattern: Monday to Friday, 09:00 – 17:00
Key Responsibilities
- Day‑to‑day line management of the services team, including performance management (discipline, grievance, appraisal, sickness absence).
- Ensure compliance with statutory obligations, NQIS standards, NHS Glasgow policies and procedures.
- Operational responsibility to develop and deliver training material.
- Operational responsibility to develop and deliver the Service Provision Agreement Programme for domestic services, including the ten‑step quality planner.
- Assist in improving standards – NQIS infection control guidelines, implementing the national cleaning specification, identifying variances between existing and recommended frequencies, and developing local policy templates as required; review induction to ensure infection control guidance is included and evidence provided.
- Please refer to the job description and person specification for further details.
Knowledge, training, qualifications and/or experience required to do the job
- Degree or equivalent plus substantial experience at a relevant supervisory level.
- Experience in staff management including recruitment procedures, conflict and behavioural management, performance management, staff appraisals, problem solving, and knowledge of relevant legislation, policies, procedures and best practice relating to domestic services.
- Demonstrated commitment to continued professional development.
- Full UK driving licence to travel between sites.
- H.N.C. module.
- Appropriate professional or technical qualification.
- Proven track record in delivering quality, value‑for‑money services.
- Computer literacy.
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive employee assistance programme, cycle to work scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- Minimum of 27 days annual leave, increasing with length of service, plus public holidays.
- Membership of the NHS Pension Scheme, including life insurance benefits.
- Salary sacrifice car benefit scheme.
- Development opportunities including study bursaries, e‑learning and classroom‑based courses.
- Enhanced pay for working public holidays.
- NHS discounts on a wide range of goods and services.
- Confidential employee support and assistance, including counselling and psychological therapies.
Interested?
If you would like to find out more, we would love to hear from you.
For an Informal Discussion, Please Contact
Anne MacLeod, Site Facilities Manager0141 211 3499Anne.macleod@ggc.scot.nhs.uk
Details on how to contact the Recruitment Service and the Recruitment Process:This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
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- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI‑generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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